Performance measured from what happened, not from a questionnaire or a star rating.
When a supplier accepts an order the delivery date they commit to is recorded, and no API role can change it afterwards. Everything else rests on that: if the promise can move, on-time percentage means nothing.
One hundred per cent over two orders and over two hundred are not the same claim, so the count is shown beside the rate and filters apply an evidence threshold. A supplier with too little history to judge is not penalised for it either — no record is not a bad record.
Response rate counts an inquiry only once it has been answered or has gone unanswered long enough to count as ignored. Otherwise a supplier’s published figure would fall the moment they became popular, which is both wrong and precisely the wrong incentive.
Trust signals grounded in verified documents and delivered orders, not self-declared profiles.
Read moreOne inbox for inquiries, RFQ questions and order queries, and a response rate that comes out of it.
Read moreA searchable directory of companies, ranked on evidence and filterable down to the parts they actually make.
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