One inbox for inquiries, RFQ questions and order queries, and a response rate that comes out of it.
An inquiry, a question against an RFQ and a query about a live order are the same thing: a thread between two companies. Splitting them into separate systems gives a supplier two inboxes, and the one they check less is where buyers end up waiting.
Suppliers can reply, and cannot start. Unsolicited outreach is what turns a marketplace into a lead-generation list, and buyers are the side that is hard to replace.
Messages cannot be edited or deleted through the API by either side. An altered message in a negotiation is a dispute nobody can settle, and this is a system where the conversation and the purchase order sit next to each other.
Performance measured from what happened, not from a questionnaire or a star rating.
Read moreA searchable directory of companies, ranked on evidence and filterable down to the parts they actually make.
Read morePut demand in front of the right suppliers and let competition do the work, without losing the audit trail that makes the award defensible.
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